Your First Visit
If you are new to skiing and snowboarding and visiting Ski Sundown for the first time, the following steps will guide you through the process of obtaining your pass, getting fitted for your equipment and meeting your lesson. We recommend that you take advantage of our First Timer Package if you have never skied or snowboarded before. Take a virtual tour to familiarize yourself with our layout and facilities. For tips on how to dress for winter recreation, click here for important information from National Ski Patrol.
Some Questions You Might Have
Where can I stay?
Ski Sundown is pleased to recommend the following lodging partners. For details about a special SKIERS PACKAGE at family-friendly CHAPIN PARK B&B located 5 minutes from Ski Sundown, click here. Mention Ski Sundown for special lodging rates at The Simsbury Inn, The Marriott Residence Inn/Avon, and The Avon Old Farms Hotel (use code “skisun” when booking online). The Delamar Hotel, in West Hartford, is also extending discouted rates to Ski Sundown customers; just click here to reserve your room. We also recommend Norbrook Farm (3 bedroom/2bathroom) airbnb located in Colebrook, CT and Legends Sportsman’s B&B Lodge located on the Farmington River in Barkhamsted.
Where is the Welcome Center Desk?
You’ll find it inside the lodge. Purchase your 1st Time Ski or Snowboard Package here. You receive a lift/rental/lesson pass. Please ask for assistance if you are unsure of how to attach the pass to your clothing. Then proceed to the Rental Shop for your ski or snowboard equipment.
Where is the Rental Shop?
The Rental Shop is located across from the ticket windows. Complete your Rental Form at the counters located just inside the door. If under 18, a parent or legal guardian must also sign. A photo I.D. is required. Click here to download the Rental Agreement.
What should I wear?
Dress in layers! Start with a moisture-wicking base layer (top and pants), add a fleece or wool sweater, and a water-resistant jacket and pair of snow pants. Wear one pair of wool socks, a hat, a neckwarmer, and waterproof gloves or mittens. You can shed or add to your layering depending on the weather and your level of exertion.
I have a lesson. Where do I find my instructor?
Outside the Rental Shop exit you will be greeted by a Snowsports School staff member who will assign you to a class. Relax and enjoy your lesson!
What do I do with my rental equipment when I’m done?
Once you are finished using your rental equipment, please enter the Rental Shop through the door marked Rental Return and hand your equipment to an employee behind the counter.
You are on your way to a lifetime of skiing or snowboarding fun! Your pass is valid on the conveyor lifts and the triple chairlift and trails at the Sunnyside Learning Area. It is the area in front of you as you exit the Rental Shop with your equipment. On your next visit, we recommend that you take an All Mountain Package. This package includes a ticket for all lifts and trails, equipment rental and a group lesson at your skill level.
Thank You for Choosing Ski Sundown!