A few Helpful tips
How to begin.
New to skiing or snowboarding? Follow these steps to make the most of your first visit:
- Create an account online – Do this BEFORE you arrive! This will allow you to make purchases that can be loaded on a GO Card. This RFID-enabled media stores your lift ticket, lesson or rental and ensures convenient access through our new lift gates! Go Cards are also reloadable and reuseable season after season.
- Take a lesson – Learn with a professional instructor — it’s the safest way to build confidence on the slopes. First-timers should take advantage of our 1st Timer Package, which bundles a lift ticket, group lesson, and rental equipment at a discounted rate.
- Know your skill level – Use our Skill Guide to determine which lessons and trails are right for you.
- Rent equipment – Our Rental Shop staff will fit you with the right gear for your ability level — just return it before you leave!
- Wear a helmet and dress in layers – Although we do NOT rent helmets on-site, we highly recommend that you bring your own or purchase one in our Ski Shop.
- Review our Trail Map – First-timers should locate the Sunnyside Learning Area and beginner (green circle) trails.
- Check our Conditions Report – Check updates on trail openings and snow totals before you head out.
- Refuel at our Food Court – skiing and snowboarding is great exercise, so don’t forget to take a break and recharge!
FAQs
How do I get my Go Card?
Once you have created an account online, select lift tickets, lessons, and/or rentals for purchase. You will then receive a confirmation email with a QR code. Head to a Go Card Kiosk, and scan the QR code to print your RFID card. Keep your Go Card in a separate pocket by itself (either left or right) and head straight to the lift gates for access..
Where is Guest Services?
You’ll find guest services located at the Welcome Center desk inside the lodge. If you are having issues with your online purchase, you can bring your receipt to any ticket window for assistance. However, we advise you to purchase online BEFORE you arrive so that your Go Card is loaded and ready to print when you arrive. This will help to alleviate long lines at the ticket windows and speed up access to the lift gates!
Where is the Rental Shop?
The Rental Shop is located across from the outdoor ticket windows. To rent equipment for the day, simply purchase your rentals online BEFORE you arrive to load your Go Card. A confirmation email with QR code will be sent to you. Head to a Go Card Kiosk upon arrival and scan the QR code to print your RFID Go Card. Bring your Go Card to the Rental Shop — our expert staff will make sure that your equipment is the right fit for your ability level. If under 18, a parent or legal guardian must also sign the rental waiver. A photo I.D. is required at pick-up.
What should I wear?
Dress in layers! Start with a moisture-wicking base layer (top and pants). Add a fleece or wool top, a water-resistant jacket and pair of snow pants. Wear one pair of wool socks, a helmet, a neckwarmer or balaklava, and waterproof gloves or mittens. You can shed or add to your layering depending on the weather and your level of exertion.
I have a lesson. Where do I find my instructor?
Outside the Rental Shop exit, you will be greeted by a Snowsports School staff member who will assign you to a class. Relax and enjoy your lesson!
Reminder: Please plan to arrive at least 60 minutes ahead of your scheduled lesson time.
What do I do with my rental equipment when I’m done?
Once you are finished using your rental equipment, please enter the Rental Shop through the door marked Rental Return and hand your equipment to an employee behind the counter.