CT Ski Trip - Plan Your Trip! | New Hartford, CT | Ski Sundown

A few Helpful tips

Your First Visit.

If you are new to skiing or snowboarding and visiting Ski Sundown for the first time, the following information will guide you through the process of obtaining your pass or lift ticket, getting fitted for your equipment and meeting your lesson. We also recommend that you:

  • Take advantage of our 1st Timer Package if you have never skied or snowboarded before.
  • Review our Trail Map and familiarize yourself with our mountain.
  • Check out our Conditions Report for the latest information on trail openings, snowmaking, night skiing, terrain parks, moguls and more.
  • Be safe and look over the National Ski Patrol’s information on Winter Dress Tips.

1st Timer Package

Our budget-friendly learn to ski/board package!

Trail Map & Statistics

Get to know our mountain.

Lodging Partners

Where to stay.

Information you will need to know

Where do I buy 1st Timer Packages or tickets?

1st Timer packages can be purchased in advance online. Lift tickets can be also be purchased in advance online or at the Ticket Windows (based on daily availability). Please plan to arrive at least 90 minutes ahead of your scheduled lesson time.

Feel free to email the Welcome Center Desk with any questions, or if you need assistance with registration or payment.

Lift tickets and more

Where is the Welcome Center Desk?

You’ll find it inside the lodge. We ask guests to purchase their packages, lessons, tickets, and/or rentals online whenever possible. If you purchase online, you can bring your receipt to any ticket window, and you will receive a lift/rental/lesson pass. Please ask for assistance if you are unsure of how to attach pass/ticket to your clothing. Then proceed to the Rental Shop for your ski or snowboard equipment.

Welcome Center Hours & Info

Where is the Rental Shop?

The Rental Shop is located across from the Ticket Windows. Complete your Rental Form (available online) before you arrive. If under 18, a parent or legal guardian must also sign. A photo I.D. is required. Click here to download the Rental Agreement.

Rental Shop Hours & Pricing

What should I wear?

Dress in layers! Start with a moisture-wicking base layer (top and pants). Add a fleece or wool sweater, and a water-resistant jacket and pair of snow pants. Wear one pair of wool socks, a helmet, a neckwarmer or balaklava, and waterproof gloves or mittens. You can shed or add to your layering depending on the weather and your level of exertion.

Winter Dress Tips

I have a lesson. Where do I find my instructor?

Outside the Rental Shop exit, you will be greeted by a Snowsports School staff member who will assign you to a class. Relax and enjoy your lesson!

Reminder: Please plan to arrive at least 90 minutes ahead of your scheduled lesson time.

About Our Instructors

What do I do with my rental equipment when I’m done?

Once you are finished using your rental equipment, please enter the Rental Shop through the door marked Rental Return and hand your equipment to an employee behind the counter.


You are on your way to a lifetime of skiing or snowboarding fun! If you purchased a 1st Timer package, it is valid on the conveyor lifts and the triple chairlift and trails at the Sunnyside Learning Area. It is the area in front of you as you exit the Rental Shop with your equipment. On your next visit, we recommend that you take an All Mountain Package. This package includes a ticket for all lifts and trails, equipment rental and a group lesson at your skill level.

Thank You for Choosing Ski Sundown!